How to send flowers, is registration required when ordering cut flowers and bouquets?
No it is not. You can make a one-time order or register, registering at KvětinyExpres.cz has several advantages.
1. Overview of your orders for flowers, bouquets and gifts.
2. We send you regular information emails about flower news and events that we are preparing for you.
3. We send discount coupons for our regular customers on seasonal bouquets, flowers and roses.
Do you deliver flowers and bouquets to all postcodes in the Czech Republic?
Yes, we deliver flowers, bouquets and gifts to all postcodes in the Czech Republic via partner florists or via the EMS courier service.
Do you contact the customer in advance when we deliver the flowers?
If the customer doesn't want it, we don't call in advance. This is only if we deliver the flower to a place where there is no bell, contact name, etc.
How is the flower delivered to the recipient?
The delivery of the flower or gift basket is delivered by a reliable and professional courier and everything is based on a signature.
Is online card payment safe?
Yes, it is safe. Communication with the bank takes place outside of our website and is secured with the highest level of authorization.
Can I buy them one piece of flower?
If this is indicated with the flower, one piece of cut flower can be ordered
Is it possible to choose anonymous flower delivery?
Yes, if you indicate in the order that you wish to deliver the bouquet anonymously. We never mention the customer (what you write in the message for the recipient is up to you) This is a trade secret.
I ordered a bouquet or a gift basket, if the addressee cannot be reached, is it possible to re-deliver?
Yes, you can. Here, however, you need to pay extra for shipping, the gift basket and bouquet can be delivered again.
Are cut flowers fresh, how long will they last?
Flowers from Květina Expres are always fresh. We do not store them in coolers. We bring flowers 3 times a week from the Dutch Stock Exchange. Before placing in a vase, you need to shorten the stems and change the water for the flowers daily. Then you have a guarantee that the flowers will last a long time and will be beautiful, more like cut flowers.
Do you send confirmation of delivery of flowers and bouquets to the recipient?
Yes, as soon as the flower or gift is delivered, the customer will receive a delivery confirmation by email.
How does the courier proceed when delivering flowers when the recipient is not present?
First of all, we contact you as the person who ordered the flowers if it is possible to give the flower to someone else (colleagues in the office, neighbors, family) if we do not use the numbers specified in the order (recipient, customer) we write an email and wait for your instructions, repeat delivery is charged according to the transport price list.
Is it possible to arrange an individual flower delivery at a precisely specified time?
Yes, it is possible to send flowers at a specific time, we can write exact delivery instructions in the note (handover in front of the theater, cinema, restaurant, etc.)
Do you deliver funeral bouquets and funeral wreaths directly to the funeral home or funeral?
Yes, we will arrange delivery and placement in the ceremony hall. We pay the placement fee for you, you can see the link to the offer of funeral wreaths and bouquets here
Is it possible to arrange delivery of flowers and bouquets even on weekends and holidays?
Yes, for delivery on weekends or holidays, you must create an order no later than 5:00 p.m. on Friday or the day before the holiday in question.
I don't know the recipient's address, how to send flowers in this case?
if you know the phone number of the recipient, we can also deliver such an order. Our trained courier contacts the recipient with the information that he is carrying the package and arranges the place and time of delivery directly with the recipient.
Is it necessary to order flowers, bouquets and gift baskets only through the e-shop?
You can also place an order in our brick-and-mortar flower shop in Prague at the address Za Strašnickou vozovnou 6, P-10, where our florists are at your disposal from Monday to Friday from 8 a.m. to 6 p.m. It is also possible to pay by card at the establishment. If you are not interested in any of our arrangements, contact us at 605 295 636 where you can agree on your flower individually. If it is in our power, we will accommodate you. In our online flower shop, you can order flowers, bouquets, gifts and gift baskets non-stop.
How much does flower delivery cost?
The price list for flower delivery can be found on our website here, please note that free delivery within the city for orders over CZK 1,000 applies to working days.
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If I order flowers now, will you deliver the bouquet and flowers today?
Yes, if you order on a weekday before 5:00 p.m., it is possible to deliver your flower the same day. For some partner cities, except for Prague, orders are limited to 4 p.m. In this case.
Contact us on phone number 420605295636 or via the chat in the lower right corner of our flower shop.
I need to deliver a bouquet, but I don't have the option of payment other than cash on delivery, but to a different address in the same city. Possible?
Yes, there is such an option. However, it is necessary to take into account that the amount for the order will be increased by an additional price to the given address for transport. The courier's first journey will lead to you, where you will pay for the order and the journey to you, and then he will deliver the flower.
What does the wish you give for bouquets and flowers look like?
You can find a preview of the wish - the card that we attach to the flower on our website.
The message I need to attach to the flower is longer, is it possible to print it and put it in an envelope?
Of course, we will be happy to accommodate you, we will print the message and put it in an envelope.
What happens if I order a bouquet and you don't have the flowers specified in it?
In this case, our operator will contact you by phone or email and offer you an alternative option and agree on the next procedure.
I just want to deliver pralines, chocolate or a gift basket to my girlfriend. Possible?
Pralines, chocolate and wine can be delivered separately only within Prague or through the EMS courier service with a guarantee of the next day until 2 p.m., in the listed partner cities where we deliver flowers and bouquets by express, the assortment is limited.
Ordering flowers through KvětinyExpres.cz is simple and you will always surprise the recipient.
